Monday, February 8, 2010

Nortel IPT Engineer/Analyst job opportunity in Malaysia

From: Emerio technologies <>
Date: 8 February 2010 10:23
Subject: Nortel IPT Engineer/Analyst job opportunity in Malaysia

Greetings from EMERIO…

Emerio Corporation is a leading IT consulting and Services Company. We are a consolidation of the group companies GlobeSoft and R&D Team Works. Incorporated in 1997, headquartered in Singapore, we employ over 1300 dedicated and highly skilled professionals across offices in Singapore, Malaysia, India, Indonesia, China, Thailand and UK. Our business is structured around six service offerings which are Managed Services, Consulting Services, Software Services, Professional Services, Network Services and BPO Services.

We have an excellent opportunity with one of our client based in Malaysia, details as below. If interested in the opportunity, revert with your updated profile at the earliest.

Job Title: Nortel IPT Engineer/Analyst
Location: Malaysia
Job Type: 1 Year contract

Main Role:
Assisting in new/enhanced IPT services and determine operational impact and supportability of service.
Assessing impacts of non-standard IPT solutions on the operational network and it's support for the organisation.
Carry out day-to-day IPT related changes which include: New request, Project hand over, Evergreening, etc
Involved in problem management process
Guide project lead/engineer through the appropriate SERVICE ASSURANCE processes and procedures at each and every point during the project implementation.
Ensure right staff being allocated for SERVICE ASSURANCE in collaboration with SERVICE ASSURANCE resource planning and allocation.
Potentially to work in 24x7 shift.

Monitors internal & external events and analyses their impact on the IPT system and initiate corrective actions.
Responsible for regular reporting to Service Management on non-standard components.
Responsible for assessing the impact on the managed network infrastructure and it's supporting organization when a non-standard solution is required.
Responsible for the administrative actions related to the non-standard solution request to make sure documentation, training, publications and announcements occur.
Responsible to test new products to be in-line with service definitions and service levels.
Responsible for the administrative actions related to the review of GST's (of both SERVICE ASSURANCE and A&D).

Professional Skills:
Graduates in IT, Telecommunications or related fields
NCSS (Nortel Certified Support Specialist) or NCSE (Nortel Certified Support Expert) will be an MUST
Min of 5 years relevant experience - emphasis on Data, Voice and Internet Security.
Knowledge of ITIL processes.
Nortel IPT experience with Signalling servers, Media Gateways, Voice Media Gateways Cards, Call Servers, Call Pilot, Telephony Manager and Element Manager using the CS1000 S/B/T/E systems.
Cisco IPT knowledge with Call Manager, CUBE, Gateway/Gatekeeper, Unified Communications System, Cisco VoIP, QoS, CCVP (Cisco Certified Voice Professional) will be an added advantage.
NetQuintum VX series, Audio codes gateway, SIP trunking
Awareness of Cost Management.

Thanks & Regards,
Murali Krishna | IT Recruiter

Bangunan Emerio Cyberjaya, Lingkaran Teknokrat 3 Barat, 63000 Cyberjaya,
Selangor Darul Ehsan, Malaysia.
Tel : [60]-38318 4908 (Ext - 224)
Fax: +6-38318 4918
Mobile: +60 - 016 608 9780

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